PERFORMANCE MANAGEMENT REPORTS, TOOLS AND VIDEOS

Managing reverse logistics

This tool focuses on the management of retail returns, and views the management of the reverse logistics process from a holistic supply chain approach rather than simply starting after the point of sale.

Rethinking the value chain

Today, organisations’ value chains - the series of steps they take to deliver their products or services - include a multitude of business relationships which impact the bottom line.

Podcast - Managing the Trust P&L: A toolkit for boards

In this Financial Management magazine podcast episode, Gillian Lees, senior director of governance and risk research at the Association of International Certified Professional Accountants, discusses steps that businesses can take to build trust over the long term.