This discussion looks at the need to measure and manage the human dimension - relationships with customers, employees, partners and communities.

Although difficult, the need to ‘go beyond the financials’ has never been greater if companies are to achieve long-term sustainable success.

Filmed at the AICPA’s spring meeting of Council in May 2012, this video features:

• Darren Gersh, Washinton Bureau Chief of “Nightly Business Report,”
• Brad Dickerson, CFO of Under Armour, Inc.,
• Kenneth Kelly, Senior Vice President and Controller of McCormick
• Priyan Fernando, Executive Vice President of American Express Global Business Services