This course focuses on perhaps the most overlooked areas of commercial skills required by anyone in finance or, indeed, any other part of an organization namely the ability to operate as a true business partner, and to have behavioural and operational skills, that mean we can listen and communicate and empathize with work colleagues and management in such a way that we are heard, that we're taken seriously, and that we have real influence. And we'll look at, also, what are the sorts of things, as finance people, that we should be communicating to the business? What is the language that we should speak in?
- Demonstrate the skills of a true business partner using operational and behavioural skills
- Describe the key commercial skills of listening and communication.
- Present financial information more effectively.