Technology in government performance

Technology in government performance: Digitalization and open data


Drawing on the 2014 report, “The four Ts of government performance”, this is the second report in a series of four, discussing how finance can help local authority leaders address key management challenges.

This briefing focuses on technology drivers and how those government entities that strategically incorporate technological advances can reap significant benefit for their employees, citizens, and other stakeholders. Here we consider in more detail recent and future developments in digitalization and open data, and provide practical guidance for finance professionals.

The report presents case studies from Florida Palm Beach County, Pennsylvania State, Kansas City and Queensland Police Service, and how local government bodies are leveraging technology to provide citizens with properly integrated services.