Garment factories in Bangladesh have been the site of rights abuses and fatal accidents. The industry also faces its share of traditional business challenges, including mounting international competition and a lack of formal quality management systems, researcher Hasanuzzaman writes in a paper for the International Journal of Information, Business and Management. Common challenges to adopting quality management systems – such as Six Sigma – include a lack of financial resources, infrastructure, and education, according to the author’s interviews with factory managers. Those who had implemented quality management, however, reported better customer and employee satisfaction, better waste management, and faster delivery.
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