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When negative feedback works 

January 30 2013

No one likes to be told, “You’re doing it wrong.” But for managers to avoid negative feedback altogether is also the wrong approach, writes Harvard Business Review’s Heidi Grant Halvorson. Positive reinforcement helps improve a worker’s commitment, she writes, citing recent research. Negative feedback is informative – it lays out the path to improvement, especially for a seasoned employee.

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